Social Media

...Core package

You’ve got a fantastic product or service, it’s only natural that you want to take it to market and engage with your customers. With our Core Social Media Package, we can plan, manage and report across as many or as few social media platforms you desire to get you seen and converting leads in no time!


Our Social Media Core Package can be complimented by additional bolt-on packages, providing increased services and functionality to take your business to the next level.

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Audit of Current Strategy
Analysis of your current (or prospective) social media presence to gauge strategy and positioning of your brand across social media platforms.
Campaign Management
We work with you to develop bespoke campaigns that perform; including planning & production of content and scheduling posts. You will also have access to our pre-scheduling software to view and approve posts before they go live.
Bespoke Content
We will personally research, design and write all your social media posts. No ‘copy and paste’ content here!
Reporting
You’ll be kept up-to-date with regular reports detailing the results across all your chosen platforms to see what’s working best for you and your brand.
Support
We’re always on hand to provide advice and support on your social media strategy.

Social Media…

…Bolt-ons

Social Media Conversation &
Customer Service Bolt-On Package

You’ve got some great social media channels, all with engaging content and audiences who are eager to learn more about your product or service. It’s vital that if a potential customer has a query, they can be quickly responded to and in the tone and voice of your brand to ensure consistency across all touchpoints. As we all know - time is money when you’re running a business, so let us manage your social media conversation and customer service support on your behalf and your audiences will soon become customers.*

Responding to Direct Messages
We’ll ensure your customers are listened to and cared for when they reach out to you, not when you’re next in the office. If they are interested in your products or services, we’ll be there to guide and advise them into a conversion.
Customer Service Support
We’re on the front line of your social media presence. If your customer has an urgent query, we’ll ensure they are seamlessly handed over to your in-house customer service team or representative to solve their problem fast.
Conversation Support
Your social media channels are live and direct ways to engage with your audiences and form part of the overall customer experience. Being present to seed and respond to dialogue as and when it happens is hard to do when you have a business to run, so let us take the pressure off building brand loyalty with your followers.
*service excludes weekends and bank holidays.

Social Media Advertising
Bolt-On Package

Take your brand message further with our bespoke Social Media Advertising Bolt-On. This service is the perfect accompaniment to our Core Social Media Package and will add a quantifiable ROI element to your social media strategy.




Campaign Strategy
We will work with you to ensure that you’re investing advertising spend in the right channel for your desired objectives. Platforms include: Facebook, Twitter, Instagram and LinkedIn.
Campaign Implementation
Once a strategy is in place, we will ensure the campaign is set up with the copy, imagery and spend all in place for an agreed timeline.
Reporting
We will provide all your paid social ad statistics within your regular social media reports and will outline recommendations to improve your results too.